Services

Full terms and conditions are supplied with any quote given for website work and hosting or maintenance services. The information below is intended as a guideline for clients and may vary for individual projects.

Prices

All packages and prices shown on this website are representative of the services available and may be changed at any time.

Website content

All content is supplied by the client, including text, images and graphics, product descriptions. If you do need help to source images or with copyriting, a quote can be provided for additional services.

Payment

A deposit of 40% of is required for website design projects, unless otherwise agreed in advance. For larger projects, the cost may be split into milestone stages.

Domain name registration

Initial domain registration fees are not included in the hosting packages and will incur an additional charge. Any domain registered on a client’s behalf is done in your name, so you own the domain. You are therefore responsible for renewing your domain name and any subsequent renewal payments.

Hosting and maintenance

A minimum contract of 12 months applies to any maintenance contract including hosting services. Packages can be supplied on a monthly or annual payment basis, and the intitial payment is required at the start of any contract.

Free hosting provided by EK Web has disk space and bandwidth limitations, depending on the package you require. Disk space limits include all website files, databases, and emails.
Bronze package: disk space 250mb, bandwidth 3gb
All other packages: disk space 500mb, bandwidth 5gb

Email accounts

Where free hosting is provided, a maximum of 2 email accounts are available on Bronze package and up to 5 on the other packages. Email fills up your disk space quickly and I recommend either using a desktop email client (e.g. Outlook, Windows Live Mail), or an online email service such as Google Apps for Business.

Third party hosting

If your website is already hosted elsewhere, EK Web will require access to your control panel and FTP account in order to set up your files and configure or maintain your site. Your hosting package must be adequate for the project EK Web is undertaking and I’ll be happy to help you to sign up with a new third-party host if required.

Please get in touch if you have any questions.